Underwriting policy


As a reminder of the General Conditions of Use

Entry into force: 19 July 2021

1. Duration and deregistration

The Customer has a 2 (two) day trial period to use the Services (hereinafter the "Trial Period"). The Customer may terminate the use of the Services at the end of this Trial Period, at the latest on the 2nd day after his registration on the Site.

At the end of the Test Period, the Services will be subscribed to in the form of a subscription (hereinafter: "the Subscription").

The Subscription starts on the first billing day, as provided for in the "Financial Conditions" article, for a duration of 1 (one) month (hereinafter the "Initial Period").

At the end of the Initial Period, the Subscription is renewed tacitly, unless terminated by Rocket WEB or by the Customer at the latest 3 (three) days before the end of the Initial Period.

If the Subscription is renewed at the end of the Initial Period, it is renewed for successive periods of the same duration, unless terminated by the Customer or by Rocket WEB no later than 3 (three) days before the expiry of the period concerned.

In any case, the termination of the Subscription is done by email or by contacting the support department and takes effect at the end of the Subscription period during which the request is sent.

2. Financial conditions

2.1 Prices

If at the end of the Test Phase, the Customer has unsubscribed from the Site, the Customer will only be charged the amount mentioned on the Site.

If at the end of the Test Phase, the Customer continues to use the services, he/she will have to pay the price of the Subscription as indicated on the Site.

The prices of additional KBISs in paper form or by post are indicated on the Site.

Unless otherwise stated, they are expressed in Euros and include all taxes (VAT and other applicable taxes).

Rocket WEB reserves the right, at its own discretion and on terms to be determined by it, to offer promotional offers or price reductions.

The prices do not include any costs that may apply to the sending of KBIS, which are invoiced in addition to the price of the KBIS. The amount of the applicable shipping costs will be indicated before the order is validated by the Client.

The applicable price is the one displayed on the Site at the time the Customer's order is registered.

2.2 Terms of payment

For the Subscription, Rocket WEB will provide the Customer with monthly invoices.

For requests for additional KBIS, by post or by electronic means, the prices will be invoiced directly in addition to the Subscription.

Invoices will be sent to the Customer by email and the Customer will be able to access them in his Personal Area.

Unless otherwise agreed between the parties, payment by the Customer will be made by direct debit by Rocket WEB within 30 days of the date of issue of the invoice by Rocket WEB. The Customer undertakes to provide Rocket WEB with its bank details. The direct debit is implemented by Rocket Web's payment provider, which alone retains the Customer's bank details for this purpose. Rocket WEB does not keep any bank details.

The Customer undertakes to take the necessary steps to ensure that the Subscription price can be debited automatically.

Rocket WEB reserves the right to suspend or cancel any order and/or shipment of documents in the event of non-payment of any sum due by the Customer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site.

Penalties of an amount equal to 3 (three) times the French legal interest rate will be applicable by operation of law to unpaid amounts from the first presentation of a formal notice by email.



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